Politique d’expédition
Shipping
Last Updated: 13 July 2026
Please note that the delivery times below are estimated and may vary during holiday seasons, promotional campaigns, or due to customs processing.
| Destination | Estimated Delivery | Shipping Cost |
|---|---|---|
| 🌍 Worldwide | 9–20 Business Days | Calculated automatically at checkout based on package weight |
✓ Orders are processed within 3–10 business days
✓ Tracking information is provided where available
✓ Worldwide shipping available
✓ Shipping costs are calculated automatically based on the total weight of your order
Customs & Import Fees
For international orders, customs duties, VAT, import taxes, or clearance fees may apply depending on your country's regulations.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Delivery Information
Delivery estimates are not guaranteed and may vary due to:
- Customs inspections
- Weather conditions
- Carrier delays
- Public holidays
- High shipping volumes
- Other unforeseen circumstances
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible.
For damaged shipments, please notify us within 48 hours and include:
- Order Number
- Description of the damage
- Photos of the product
- Photos of the shipping packaging
Shipping Address
Please ensure that your shipping address is correct before completing your order.
sanqe is not responsible for delays or failed deliveries caused by incorrect address information provided by the customer.
Failed Deliveries
Packages returned due to an incorrect address, refusal of delivery, or failure to collect the parcel may incur additional shipping or handling charges before reshipment.
Contact
If you have any questions regarding shipping or your order, please contact us.
sanqe