Versand

Shipping

Last Updated: 13 July 2026

Please note that the delivery times below are estimated and may vary during holiday seasons, promotional campaigns, or due to customs processing.

Destination Estimated Delivery Shipping Cost
🌍 Worldwide 9–20 Business Days Calculated automatically at checkout based on package weight

Orders are processed within 3–10 business days

Tracking information is provided where available

Worldwide shipping available

Shipping costs are calculated automatically based on the total weight of your order


Customs & Import Fees

For international orders, customs duties, VAT, import taxes, or clearance fees may apply depending on your country's regulations.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.


Delivery Information

Delivery estimates are not guaranteed and may vary due to:

  • Customs inspections
  • Weather conditions
  • Carrier delays
  • Public holidays
  • High shipping volumes
  • Other unforeseen circumstances

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible.

For damaged shipments, please notify us within 48 hours and include:

  • Order Number
  • Description of the damage
  • Photos of the product
  • Photos of the shipping packaging

Shipping Address

Please ensure that your shipping address is correct before completing your order.

sanqe is not responsible for delays or failed deliveries caused by incorrect address information provided by the customer.


Failed Deliveries

Packages returned due to an incorrect address, refusal of delivery, or failure to collect the parcel may incur additional shipping or handling charges before reshipment.


Contact

If you have any questions regarding shipping or your order, please contact us.

sanqe

info@sanqe.ch